Below is a general Terms & Conditions template you can use for Two Crazy Stitches. You can place this on your website, order forms, or invoices. (You can edit any sections to match your exact policies.)
Two Crazy Stitches
By placing an order with Two Crazy Stitches, you agree to the terms outlined below. All custom orders require final design approval before production begins. Once a design proof is approved by the customer, Two Crazy Stitches is not responsible for errors in spelling, colors, or design details that were approved.
Customers are encouraged to carefully review proofs before giving final approval.
Two Crazy Stitches specializes in custom apparel and personalized items. Customers may submit inspiration images, logos, or design concepts to help guide the design process. While we strive to bring every idea to life, final designs may vary slightly based on materials, equipment, and production methods.
Full or partial payment may be required before production begins depending on the order. Orders will not move into production until payment requirements are met.
Accepted payment methods may include cash, card, digital payment platforms, or other approved payment methods.
Turnaround times vary depending on order size, design complexity, and current workload. Estimated completion times will be communicated during the ordering process but are not guaranteed.
Two Crazy Stitches is not responsible for delays caused by:
Orders may be canceled before production begins. Once production has started, cancellations may not be possible due to materials and labor already invested in the project.
Deposits and design fees may be non-refundable.
Because most products are custom-made, Two Crazy Stitches does not accept returns or exchanges unless the item is defective or an error occurred during production.
If there is an issue with your order, customers must notify Two Crazy Stitches within 7 days of receiving the item so we can review the situation and determine an appropriate resolution.
Customers are responsible for ensuring they have the rights or permission to use any logos, images, or artwork they provide. Two Crazy Stitches is not responsible for copyright or trademark issues related to customer-submitted materials.
Due to the nature of custom apparel and printing methods, slight variations in color, placement, or size may occur. These variations are considered normal and are not considered defects.
Two Crazy Stitches is not liable for damages resulting from improper care, washing, or handling of custom apparel or products after delivery.
Customers should follow recommended care instructions to maintain product quality.
By placing an order with Two Crazy Stitches, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Two Crazy Stitches
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